Introduction

Tenet IQ Platform ("Tenet IQ," "we," "our," or "us") is dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data when you utilize our services on the Tenet IQ cloud platform. We urge you to carefully review this policy.

By using Tenet IQ, you agree to adhere to the practices laid out in this Privacy Policy. If you disagree with these practices, please refrain from using our services.

Privacy Principles

At Tenet IQ, we adhere to the following principles to protect your privacy:

• We collect the minimum necessary personal information.

• We only use your personal information for the purposes outlined in this Privacy Policy or with your consent.

• Except as specified in this Privacy Policy, we do not share your personal information with third parties.

Information We Collect

1. Personal Information (Data)

We collect various types of Personal Information, which can be used to identify you. This information is gathered when you use our services, create an account, and interact with our platform. Personal Information may include:

• Your name

• Email address

• Mailing address

• Date of birth

• Gender

• Credit card or bank account information (if applicable)

• Health, test, and biometric information (e.g., blood biomarker data, height, weight, ethnicity, and heart rate) if you use specific services

2. Registration Information

Registration Information includes your name, age, login credentials, and contact information, such as an email address. We use this data to deliver our services, communicate with you, and verify your identity.

3. Blood Biomarker Data

Blood biomarker data pertains to your blood test results, either from tests conducted by Tenet IQ laboratory partners or those ordered by your doctor or insurance company. This information may be used in a de-identified, aggregated manner for research purposes.

4. Genetic (DNA) Information

Genetic information is related to your genotype for specific genes related to various aspects of health. Genetic data is collected when you use certain services, and it's handled in accordance with your consent and de-identified for research and development.

5. Self-Reported Information

This includes details you provide in questionnaires, surveys, or forms, such as sex, body weight, height, and diet. Self-reported information may be used in a de-identified manner for research.

6. User Content

User content refers to information shared by users, excluding Genetic Information or Self-Reported Information. This may encompass comments, data, text, software, media files, and other materials you provide.

7. Web Behaviour Information

Information on how you use our platform, such as browser type, page views, and domains, is collected for analytical and improvement purposes.

How We Use Your Information

We may collect and use Personal Information for various purposes, including but not limited to:

• Providing Tenet IQ services and analyses

• Processing transactions

• Improving customer service

• Personalising user experiences

• Enhancing our services

• Running promotions, contests, surveys, and features

• Responding to inquiries

• Sharing offers from third parties (with your consent)

• Complying with legal obligations

• Conducting scientific research

How We Protect Your Information

We implement industry-standard security measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is entirely secure. Protecting your information is a shared responsibility.

Disclosure of Your Personal Data

We may share your information in certain circumstances, such as with affiliates, service providers, for marketing (with your consent), legal compliance, and business transfers. We strive to provide advance notice when required by law.

Your Rights

You have rights concerning your Personal Information, including requesting a copy, ceasing processing or deleting data, withdrawing consent, and data portability. You can also unsubscribe from marketing communications.

Closing or Correcting Your Account

You can close your account at any time by contacting Customer Support. When closing an account, we remove your Personal Information but may retain de-identified data for research. Correcting or updating Personal Information is also possible.

Third-Party Websites

Our platform may contain links to third-party websites, and we are not responsible for their practices or policies. Ensure you read the Privacy Policies of each website you visit.

Cookies and Other Tracking Technologies

We use cookies and similar technologies to store session information, analyse trends, and improve our platform. You can adjust your cookie settings via your browser.

Changes to This Privacy Policy

We may update this Privacy Policy periodically, and material changes will be communicated to you. It's your responsibility to review this policy regularly.

Children Under the Age of 18

Our services are intended for adults, and users under 18 are not permitted. If we learn of any data from or about a child under 18, we will delete it.

Where We Store Your Information

Tenet IQ operates in Australia, and your data is processed and stored there, subject to Australia’s. data protection laws.